September 8, 2021
Failure is not fatal, but failure to change might be ~ John Wooden
Have you ever noticed how some criticism can play havoc with your hearing and scrambles your brain? Words are suddenly hard to decipher and the ego is instantly drawing up offensive plays to counter act the severe disapproval. It becomes almost impossible to achieve a workable solution when one party is on the attack while the other is strategizing a bloody coup d’état.
When mutual communication and respect crumble in the workplace, there are no winners, often irreparable damage occurs. No one likes to be harshly criticized, it can hurt feelings, stifle creativity, stir anger, fuel insecurities, destroy team chemistry, and impede a company’s growth/development. Most people don’t intend to fail at a job, it’s a lousy feeling, but also the perfect coachable scenario using a constructive strategy. Failure in the workplace is often a shared managerial/employee experience with many contributing factors – – ambiguous instructions, insufficient skills, no supervision, unclear goals, all under the umbrella of poor communication. How much time do managers spend wallowing in the reprimand when a resolution should be the first step forward followed by a plan for improvement?
John Wooden, the famous UCLA basketball coach, believed the way to win championships was to set goals, build team culture, instill values, motivate, confront, and communicate. Immediately after practice, Coach would gather feedback from the staff, document exactly what had gone well and not so well and use those notes to improve the next practice. Wooden coached his players by focusing on the negatives in a manner that was instructive for improvement and future success.
Bill Gates expounds that everyone needs a coach, and that ongoing feedback is the vehicle to a brighter future. RIBBIT.ai prompts managers that it’s their responsibility to clearly outline work and behavioral expectations with goals, required skills, timelines, and frequent feedback sessions. Fear of reprisal in companies is a huge obstacle that will impede open and honest communication. Employees need to feel encouraged and empowered to talk about what’s working and not working with their assignments. The result should be a more efficient, productive, and improved workforce which will fuel loyalty and power the bottom line.
RIBBIT.ai’s knowledgeable employee team uses ongoing, constructive communication as the source for improvement and the fuel for launching its groundbreaking financial products; empowering lenders with smarter, faster financial decisioning. Shawn Princell, CEO of RIBBIT.ai says “we won’t settle for being a good company, we are focused on creating a great company.”
Former FactorTrust Founder/CEO, Greg Rable, Joins RIBBIT Board of Directors
OXFORD, Ohio, April 12, 2022 /PRNewswire/ — Today, RIBBIT Inc. announced the appointment of Greg Rable to the RIBBIT Board of Directors. As the former Founder/CEO of FactorTrust, since acquired by TransUnion in 2017, Greg brings over 25 years of management and strategy experience, combined with a history of building successful fintech and alternative data businesses for the consumer finance space. In his role, Mr. Rable is helping guide the RIBBIT leadership team and promote the growth of bank behavior data as a powerful and necessary predictive data solution.
Getting Real with Financial Inclusion
Financial inclusion matters not only because it promotes growth, but because it helps ensure prosperity ~ Sri Mulyani Indrawati
How arbitrary are the words ‘financial inclusion’; who’s in, who’s out and why is it so unfair? If a consumer is ‘in,’ there are financial opportunities for building a better life. If a person is ‘out,’ good luck with climbing out of a deep money pit. Today’s financial institutions think they are building a more inclusive process. However, many are still using information reflective of historical bias so if it didn’t work then, it ‘ain’t gonna work now’.
Why Interpretation of Data Matters
When a man gives you a rose, what you see may not be what he intends~ Patrick Rothfuss
Assessing information is the foundation of most of life’s important decisions. Mistakes are made when the data is unavailable, unclear, inaccurate, insufficient, immaterial, or unjust. How many people have suffered throughout history by poor decision-making? Like it or not, today’s world is data driven, hopefully an information mecca for making insightful, educated, proven and unbiased decisions. However, data is just that, information on a page, it becomes meaningful only when it is wisely analyzed and interpreted.